Friday, 10 July 2009

TRUST is the key to any sale

Here are some simple elements of trust that you must MASTER in order to make it possible for a relationship to blossom:

  1. Tell the truth. This is the number one element of trust AND relationships. Once truth has been violated, trust evaporates and may never return.
  2. Deliver what you promise. People hope and expect you to deliver on promises.
  3. Do what you say you will do. This is a test for being reliable and trustworthy.
  4. Communicate in a timely manner. Rapid response shows you are responsible, on top of it, and that you care.
  5. Bring value beyond your product or service. What you do to help others be more successful will be a true reflection of your character.
  6. Be on time. Being on time shows you respect the other person’s time. It also proves your reliability.

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